Deposit Policy

At your arrival in the agency or the place of removal desired, in addition to the total amount of your rental, you will be asked for a deposit. The deposit is intended to cover any additional costs incurred during your rental.

The amount of the deposit is 20 000 THB or you can leave your passport in our safety box or that of your hotel, if you do not deposit and do not have the amount in cash.

The amount of prepayment made during your reservation will be deducted from the total amount to be paid when taking charge of the vehicle.

In case you leave us your passport to keep in our safe, you have the possibility to get it returned to you at any time in case of need, just call us and our employee will bring it to you in your required time and place. But in this case the OLALA employee will have to keep the vehicle you have rented until you give us the passport back.